There are no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in a retreat for any reason, the cancellation policy below will apply, with no exceptions.
I wish I could compensate people for unforeseen circumstances (injury, family emergency, weather etc), but costs are incurred immediately through reserving accommodation, catering and associated services.
I designed the cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, I encourage you to purchase refundable tickets, tickets that have acceptable change fees, and travel / cancellation insurance.
IF YOU CANCEL:
If you pay in full and choose to cancel your reservation 90 days or more before the retreat, you have the choice of a) receiving a 50% refund; b) selling your spot to another woman; or c) apply your full payment towards another retreat date in 2018 if spots are available.
If you pay using the six month payment plan and choose to cancel your reservation, the payments paid up until that point will not be refunded.
If you cancel anytime within 0-90 days prior the retreat start date, no refunds or credits will be offered.
To cancel, you must send an email stating that you wish to cancel to: email@example.com
IF I CANCEL:
If a RAW Retreat is cancelled due too few participants, I will refund all deposits and payments made. You will also have the option to choose a spot for a different month with no refund given. I cannot however, compensate you for airfare or travel costs incurred.
In the unlikely event that a RAW Retreat is cancelled due to weather, natural disaster or political upheaval, I cannot guarantee a refund – it will be depend on receiving refunds from the venue, caterers and service providers supporting the event.
To cover these risks, I highly recommend you purchase travel insurance as needed.
RESPONSIBILITY OF VALUABLES
Please limit your valuables, as traveling with such items will be your complete responsibility. I cannot be held liable for any breakage, loss or theft of personal items while at the retreat.
PERSONAL SAFETY & INSURANCE
I recommend you obtain cancellation, travel and medical insurance prior to attending the retreat. Prior to participating in any activities or using any facilities, please ensure that you are medically and physically fit and able. If you have any injuries or illnesses, please seek doctor’s advice prior to attending. I am not liable for any injuries due to use of the facilities or participation in activities or during travel to and from the Retreat. Any injuries or medical conditions are completely your sole responsibility.
By sending a deposit toward your Retreat and returning your signed Retreat Registration, you certify that you do not have any physical condition or disability that would create a hazard for you or other participants during the Retreat.
In other words, you certify that you are healthy and fit for any activities scheduled on the Retreat and in which you plan to participate. Furthermore, it is required that you have the proper personal and health insurance to cover your needs while present in the Retreat, in case of any loss of property, illness, injury or death.
As the facilitator and creator of the retreat, I retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on my website and obtained during the retreats. The material may not be modified, copied or used in any other way without first obtaining written permission from me.
As facilitator and creator of the retreat, Keri-Anne Livingstone is not be liable for any failures beyond her control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
I respect your privacy, both personal and informational. I will all information collected collect from you secure, and do not provide this information to any third party providers.
Special moments are bound to be captured in photos and/or video. Before I use any of the for Social Media and Marketing purposes, I will seek your permission in writing via email.
*All policies and terms and conditions may be subject to change without notice.
RELEASE OF LIABILITY
You hereby release and discharge Keri-Anne Livingstone from and against any and all liability, loss, cost, expense or damage arising, directly or indirectly, from the Retreat, including your participation in the retreat activities.
ASSUMPTION OF RISK
You acknowledge that you have voluntarily applied for a retreat with Keri-Anne Livingstone. You understand that you may be traveling to a foreign country and that you will participate in various activities. You are prepared to assume the risks associated with this Retreat, including: forces of nature, terrorism, civil unrest, war, accidents, personal injury and similar circumstances. You also assume risks associated with illness, disease, physical exertion and alcohol consumption, knowing that access to suitable medical support may be delayed. Your hereby agree to take full responsibility for your own actions, safety and welfare, including unanticipated events, injury, illness, emotional trauma or death.
The retreat is held at the beautiful home of Richard and Brigitte. It is full of precious art, treasures and palpable magic curated over 30 years of their travels and healing journeys around the world. All guests are required to follow the house policies which may include care of property, privacy and consideration of the owners who will be available onsite in a separate residence.